ByteDance, Inc.
Senior Quality Assurance
In 2021, I started my career as a Quality Assurance Search Operation Specialist in ByteDance, specifically in Tiktok. I was handling two departments in total until 2025, such as E-Commerce for 1.5 years and Search Inspiration for some months already. I was also trusted to handle US Market for over than 1 year until present.
Recognition
Spot Bonus Award: Recognized as an Outstanding Individual for Biggest Progress in Asia Pacific—achieved moderation project accuracy from 92.5% to 97.9%, maintaining 100% for 3 consecutive weeks.
Productivity Enhancement
Issue: Initial Sample Rate performance fell short due to ambiguous alignment and tool inconsistencies.
Action: Conducted Root Cause Analysis (RCA), clarified ambiguous guidelines with trusted references, and initiated weekly calibrations to streamline understanding across teams.
Result: Sample Rate improved significantly—from 91.67% to 98% (Jan–Feb 2024) in the US project, and from 92.59% to 95.33% across ID SEO projects (Q1 to Q3 2023).
Training & Enablement
Conducted 5 joiner training tests across 3 projects, managing time effectively while handling dual project responsibilities.
Delivered alignment training for both new inhouse QA and third party moderators, ensuring full comprehension within the required timeline.
Result: All trainees passed assessments on schedule and demonstrated immediate alignment understanding. Average test scores consistently hit 93%+.
Cross-Regional Project Leadership
Successfully initiated and scaled the US project, training in-house QAs and leading the resolution of the top issue (“No Picture”), resulting in Sample Rate growth from 81.76% to 96.42%.
Managed alignment distribution and communication between internal teams and third party team across locations, ensuring clarity and reduced multi-interpretation.
RCA & Reporting Optimization
Designed a new RCA reporting format to streamline analysis of SAR trends and labeler progress.
Actively monitored weekly SLA reports, ensuring action plans were implemented and tracked for measurable outcomes.
Self-Development
Completed mandatory Byte Learning Courses with 90–100% scores.
Played an active role in team-building committees and consistently enhanced communication and presentation skills through weekly calibration meeting.
SuperAnnotate, Inc.
AI Data Trainer
Document Annotation & Labeling
Demonstrated proficiency in identifying document entities and accurately placing bounding boxes.
Applied appropriate annotation classes in accordance with project guidelines, including understanding reading order, parent-child relationships, and other document structures.
Ensured accurate identification and classification of document elements through detailed layout analysis.
Quality Assurance & Compliance
Demonstrated strong ability to interpret annotation guidelines, conduct consistency checks, and identify potential errors for preventive action.
Ensured compliance with established processes and quality standards throughout the annotation workflow.
Maintained annotation accuracy, consistency, and completeness by following project-specific requirements.
Skills: Attention to Detail, Consistency, Analytical Thinking, Document Annotation, Structured Data Labeling
OneForma, Inc.
English – Indonesian Translation Review
Translation Quality Evaluation
Evaluated translated sentences by assessing how accurately the meaning of the source text was transferred to the target language.
Applied a structured evaluation scale ranging from 0 (Nonsense) to 100 (Perfect) based on meaning preservation, translation accuracy, and language fluency.
Identified major translation issues, including incorrect meaning, irrelevant content, and randomly inserted text.
Assessed minor translation issues, such as grammatical errors, awkward phrasing, and non-idiomatic language usage.
Linguistic Analysis & Context Evaluation
Analyzed source sentences, translated content, and contextual information to evaluate translation accuracy.
Considered alternative interpretations of source sentences to determine the closest intended meaning.
Evaluated translation quality based on sentence context, including preceding and following sentences when provided.
Distinguished between actual translation errors and sentence segmentation issues. Assessed grammatical accuracy, natural language usage, and overall fluency in the target language.
Skills:
Translation Quality Evaluation, Linguistic & Semantic Analysis, Guideline Interpretation, Critical Thinking, Attention to Detail