Healthcare Industry

EMC HOSPITAL

Quality and Risk Management Staff

KARS & JCI (Hospital Accreditation Team for National & International)
     Coordinating with relevant departments for SOP document compliance.

Medical & Non-Medical Audit
     Conducting IPSG, Medical Record, cleanliness, workflow, document compliant audit.

SOP & Form Standardization
     Facilitating departments to formularize and standardize SOP & Forms for all branches.
     Coordinating with Procurement and Design Teams for Form Design.

Quality Documentation
     Collecting analyzing, conducting preventive and action plans for Incident Report, Customer Satisfaction, Quality and Cost of Quality Metrics.
     Collecting with relevant stakeholders to complete corrective plans.




Skills:
Quality & Risk Analysis, Operational Audit, Root Cause Analysis, ISO 9001:2015, Cross-Functional Coordination

MAYAPADA HEALTHCARE GROUP

Quality and Risk Management Staff

Personal Assistant to Director
     Scheduling, managing, preparing for the Director’s professional work.
     Assisting the Director’s project about Formularium Book Standardization

Key Performance Indicators
     Facilitating the standardization of KPIs across branches.

New Branch Document Collection
     Supporting strategic planning by preparing project proposal presentations for upcoming new hospital.

Quality Documentation
     Collecting, analyzing, conducting preventive and action plans for Incident Report and Quality Metrics.
     Collaborating with relevant stakeholders to complete corrective plans.

Skills:
Strategic Presentation, Communication, Process Standardization, HR Development.